Common Problems

High Water / Sewer Bill


Check all toilets and faucets. Running toilets and dripping faucets are the biggest cause of excessive water use. Toilets may be checked by placing a few drops of food coloring in the tank. Do not flush. If after 10 minutes the dye appears in the bowl, the toilet has a leak. Leaky toilets can usually be repaired inexpensively. Also check if the water level in the tank is too high and spills into the overflow tube. A continuing problem will affect your next bill if not repaired.

Hot Water Tank
Water heaters can spring leaks at the fittings or from the drain valve at the bottom of the tank. Also, corrosion can eat through the inside liner. Leakage from a hot water tank can go undetected for a long time if the tank is in a basement with a floor drain. A higher than normal electric or gas bill could be caused by a hot water tank leak. 

Humidifier - A humidifier needs a continuous supply of water, often supplied by a line or tubing plumbed directly into the mechanism. Control valves can stick open, causing water to flow through the humidifier.

Ice Maker
Automatic refrigerator ice-makers also have supply lines or tubing. This tubing can spring a leak, sometimes even inside a wall.

Water Softener
Control valves can stick on water softeners, causing them to continuously recharge.  Supply lines can spring leaks.

Sprinkler System
In-ground sprinkler systems can spring leaks that are very difficult to find. Be sure to drain your system before cold winter temperatures freeze the lines and cause leaks.

Fix all leaks immediately. Some plumbing repairs, such as replacing faucet washers or toilet parts, can be done by a handy do-it-yourselfer. If you’re not handy, please contact a licensed plumber.