IMPORTANT FACTS REGARDING THE TRASH AND RECYCLING PROGRAMS!

The City has contracted with RUMPKE for the removal of trash,  and  Portage County Recycling Center for the removal of certain recyclables.  The contracts are effective January 1, 2012- December 31, 2017.  The fees shall remain constant throughout the contract! 

 

Per City Ordinance 1997-37, all residential households must participate in the City's system of collection and disposal of recyclable materials. 

The annual fee is $28.80 each year.  The Recycling Center sends a small post-card type invoice in the spring.   Each household shall receive two recycling bins upon registration.  The bins are the property of the City and should remain with the property.  If a household prefers not to collect recyclables, it still is responsible for the annual fee.  Listed below are the acceptable items for the City's program and the methods of collection.     

• GUIDELINES FOR RECYCLING PROGRAM IN AURORA!
• Use the green bins provided.
• Place recyclables at curb before 7 am. on the day of scheduled pick up.
• Pick Up delayed by one day if service day falls on a holiday or holiday falls before your day of service during the work week.  Example:  Monday Holiday results in a one-day delay for all residents.  Thursday Holiday, such as Thanksgiving, results in only the Thursday pickup delayed by one day.  A holiday that falls on the weekend, i. e., Fourth of July in 2010 will not impact the pickup.  The holidays observed by RUMPKE and the Recycling Center are:   New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
• Make payment timely; fee shall be assessed to property tax if not paid by August 1.   
• Call Customer Service for direction on disposal of hazardous or items not listed on the List below, and to register complaints and concerns.   

RUMPKE    Customer Service Hours:  Monday - Friday:  8:00 am - 5 pm  (800) 828-8171

Per City Ordinance 1997-38, all residential households that require trash removal must utilize the City’s designated trash hauler!!

RUMPKE is the designated trash hauler for residential trash pick up. Each household is responsible for registering and selecting a level of service suitable to its needs.

There are 3 levels of service to choose from:

Bag Service $10.00 for 10 bags (minimum order)	60-Gallon Service 36.90   per quarter	Super Service  $37.65  per quarter
30-gallon bags are pre-printed with "RUMPKE" logo.   Those who require infrequent pick up may consider this service.   Households may contact RUMPKE directly to order the bags when needed. The bags are delivered directly to the household by RUMPKE.	Provides the disposal of up to 60-gallons of trash.   There is an additional charge for the disposal of any bulk item with this level of service.    (See *BULK ITEM DESCRIPTION below.)	Provides the disposal of up to 15, 30-gallon bags (or equivalent) of trash PLUS the removal of certain *bulk items.